Important announcement for current Hardware Token users: Due to the 2nd Payment Services Directive (PSD2) of the European Union, authorization of transactions with the old Hardware Tokens will not be possible from September 14, 2019.
In case you would like to change your old Hardware Token for a new one, please visit one of our branches until this date, where our colleagues will give you your token free of charge.
Authentication with Hardware Token
The Hardware Token is a code generator device protected by PIN. It is used for generating One Time Passwords to sign banking orders. Please find more information about the usage of the new Hardware Token in the detailed manual here.
How can you get a Hardware Token?
You can ask for Hardware Token in any of our branches or via our [Telephone Banking] service (after proper [Telephone Banking] identification – please read more about it here). You may find more information about the terms and conditions of Hardware Token in our General terms and conditions and in the Electronic Banking List of Conditions.
The usage of Hardware Token
Old Hardware Token
(Type: DP250 & DP300)
Only one Hardware Token can be activated to one user ID. As a consequence, if a user activates a new Hardware Token, the old one automatically becomes deactivated and cannot be used for login or authorization of transactions.
After successful activation, the [UniCredit eBanking] system accepts the One Time Password – consisting of 6 numbers – generated by the Token, in order to authorise banking orders.
To generate One Time Password, the user needs to login to the Token with a PIN, then generate a token code of 6 numbers which is valid only for 30 seconds.
New Hardware Token
Two types of token codes can be generated by the new Hardware Token: „Password” and „Signature”. Any time the user initiates a banking order, [UniCredit eBanking] informs the user about which one is needed.
- The „Password” option should be used for login and non-payment transactions. After generating a „Password” the process is the same as with the old Hardware Token.
- The „Signature” option should be used for signing payment orders. Data of the transaction need to be entered in the token (beneficiary IBAN and amount of transaction) before it would generate a One Time Password – consisting of 6 numbers – to sign the order. After this, the process is the same as with the old Hardware Token.
You can find a detailed manual about the new Hardware Token here.
We would like to recommend you to change from Hardware Token to mToken. The mToken is the own digital token of the UniCredit Bank which is available in the [UniCredit Mobile application]. It is easy to generate One Time Password for login and payment transactions in the eBanking. In case you would like to change from Hardware Token for mToken, Please call our [Telephone Banking] service – phone number: +36 (1/20/30/70) 325 32 00 – or visit any of our branches.