On 16th November 2025, from 7:00 a.m. to 9:00 a.m., the following services will not be available due to maintenance work and technical development of our systems:

• SpectraNet Internet Banking Light, SpectraNet Internet Banking Plus, Spectra, Spectra Light,
• UniCredit mBanking mobile application (UniCredit mBanking and mToken),
• UniCredit mBanking Business mobile application,
• UniCredit eBanking internet banking services,
• MultiCash,
• Instant payments,
• 3DS service,
• SMS services,
• ATM cash-in,
• Private Invest mobile application,
• Online cash loan,
• Online account opening,
• Open Banking API services to TPPs.

*  Service outages of no more than four hours due to planned development and maintenance are considered downtimes, in accordance with Article 286 of Act No. 2013 on Credit Institutions and Financial Undertakings (CCXXXVII of 2013).

The previously scheduled maintenance by our service partner for the 4th November has been postponed to a later date: from 11:50 p.m. on November 18, 2025 to 01:00 a.m. on November 19, 2025*, therefore the bank card acceptance service on portable POS terminals will not be available during this period.

Thank you for your understanding.

*  Service outages of no more than four hours due to planned development and maintenance are considered downtimes, in accordance with Article 286 of Act No. 2013 on Credit Institutions and Financial Undertakings (CCXXXVII of 2013).

On 19th November 2025, from 2:00 a.m. to 5:00 a.m., the following services will not be available due to maintenance work and technical development of our systems:

• UniCredit mBanking mobile application (UniCredit mBanking and mToken),
• UniCredit mBanking Business mobile application,
• UniCredit eBanking internet banking services,
• Open Banking API services to TPPs.

*  Service outages of no more than four hours due to planned development and maintenance are considered downtimes, in accordance with Article 286 of Act No. 2013 on Credit Institutions and Financial Undertakings (CCXXXVII of 2013).

On 21st November 2025, from 10:00 p.m. to 22nd November 4:00 a.m., the following services will not be available due to maintenance work and technical development of our systems:

• SpectraNet Internet Banking Light, SpectraNet Internet Banking Plus, Spectra, Spectra Light,
• UniCredit mBanking mobile application (UniCredit mBanking and mToken),
• UniCredit mBanking Business mobile application,
• UniCredit eBanking internet banking services,
• Instant payments,
• Open Banking API services to TPPs.

*  Service outages of no more than four hours due to planned development and maintenance are considered downtimes, in accordance with Article 286 of Act No. 2013 on Credit Institutions and Financial Undertakings (CCXXXVII of 2013).