Technical requirements

 

Hardware and software requirements of the systems:

The following technical requirements have to be met when using the Internet Banking system:

  • Operating system:
    • Operating system WinXP/SP3, WinVista, Win2003, Win7, Win8, Win10
    • Operating system Linux;
    • Mac OS 10.6.8 or higher version;
  • Internet Browswer:
    • MS Internet Explorer 9.0 or higher version;
    • Firefox 31.3.0 or higher version;
    • Opera 9 or higher version;
    • Google Chrome 49 or higher version;
    • Safari 5.1.9 or higher version;

In order to ensure appropriate safety, it is recommended to use the latest version of any browser

  • Adobe Flash Player 9.0.28 or higher version;
  • Internet connection;
  • Hardware: a computer meeting the system requirements of the chosen operating system and of Internet Explorer.
  • You will need Adobe Acrobat Reader 7.0 (or a higher version) to view the electronic account statement in pdf format and check its authenticity.

The following technical requirements have to be met when using the Mobile Banking system:

  • Internet connection;

Handsets, operating systems, browsers:

  • Handsets (or tablets) with an Android operating system (2.1 or higher)
  • iPhone, iPad (iOS 3.0 or higher)
  • Windows Mobile phones (6.5 or higher)
  • BlackBerry (OS 4.6 or higher)
  • Handsets with a Symbian S60 OS (Nokia phones, OS9.1 or higher)
  • Handsets with an Opera Mobile browser (8.65 or higher)
  • Dolfin 2.0 Mobile (Samsung phones)

For security reasons, mobile browsers of which the communication system uses a hosted proxy server are not supported (e.g. Opera Mini).
In order to ensure appropriate safety, it is recommended to use the latest version of any browser

The page below will enable you to check the technical parameters and current settings of your phone and will help you find out whether your handset is likely to support the SpectraNet Mobile Banking service: www.unicreditbank.hu/mobilteszt

The Mobile Banking is built for the widespread used smart phones. The service can be used for almost any phone that has an internet browser that supports at least a CSS2, HTML4 standards, that can run Javascript, plus can use cookies.
Wap-browser is not eligible for this service.

Using different browser type Mobile Banking may show slightly different image.
This is because the phones have very different skills, speed. For example, the calendar function is not available on all phone types (eg. explorer browsers).
The list of supported web browsers can often vary due to rapid changes of the cellular phone market. Using of other browsers is recommended only of your own responsibility and after a consultation with the bank. If you have any other browser you think is suitable for mobile banking, but the service does not work perfectly, or experiencing a malfunction in one of these browsers, please contact the Bank's customer service.

Supported browsers display settings may also lead to problems. If the phone or the internet browser show problems, please contact your telephone service for help.

The most common configuration errors in the browsers:

  • Any browser should be permitted to use Cookies. Many of the default browser settings forbid to use cookies.
  • JavaScript must be enabled.
  • For displaying the rest of the information it is recommended to use the full-screen mode, if it is possible.

If You forget to enable cookies or JavaScript a warning will display.

  • Android: it does not require special customization.
  • iPhone (Safari) does not require any special customization.
  • Windows Mobile that is compatible with Explorer browsers: On some phones the font size can be sett, so if it is set too high, it may not fit in any of the site.
    In this case please set the "minimum font size”.
  • Nokia S60 compatible browsers: In some cases these phones have WAP and  Internet browser as well. Please choose the Internet browser. In the browser, it is possible to zoom the font size. Both the menu and keyboard shortcut is able to set the font size that is suitable for you.
  • Opera Mobile: Mostly Samsung, Sony Ericsson phones browser, but it exists a downloadable version too. Please turn off the Fit to screen mode of the Display menu! Sometimes there is a limitation of the minimum font size settings that can be set smaller if it is necessary.
  • Other smartphones: On some phones the font size can be sett, so if it is set too high, it may not fit in any of the site.  In this case please set the "minimum font size”.

Detailed terms and conditions of the SpectraNet Internet Banking and Mobile Banking services not covered herein are set forth in the Bank’s General Terms and Conditions.

Should you need further information about our services, please call UniCreditTelefonbank on +36 1 325 3200 at a local telephone fee. Our staff in our nationwide network of branch offices are also ready to help you.